All ARC Tubs is backed by a 1-year warranty that covers all manufacturing-related defects, such as leaks, seam separation, or material faults. If any issues arise due to how the tub was made, we’ll make it right with a repair or replacement—guaranteed. Your recovery routine deserves reliability, and we stand behind every tub we build.

To keep your ARC tub and chiller in top condition, regular maintenance is essential. Rinse out the tub after use and replace the water when it becomes dirty or cloudy. However, if you're using a chiller, the water stays cleaner longer thanks to built-in filtration and ozone, so water changes won’t be needed as frequently. For the chiller, clean the mesh filter weekly to prevent buildup and replace both the mesh and micron filters every 1–2 months, depending on usage. Staying on top of these simple steps ensures a clean, reliable plunge experience every time.

All ARC Chillers come with a 1-year warranty covering any manufacturing defects, including issues like the touchscreen malfunctioning, the unit failing to cool properly, or internal component failures. This warranty does not cover damages caused by misuse or customer-related accidents. If your chiller experiences a problem due to a manufacturing fault within the first year, we’ll repair or replace it—no questions asked.